FAQs
Landlords
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What services do you offer for property management? TangoHomes provides full-service property management, handling everything from screening potential tenants to collecting rent, maintenance and repairs, overseeing leases and delivering detailed financial reports.
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How do you screen potential tenants? We carefully evaluate potential tenants through thorough background checks, credit reviews, employment verification and rental history analysis.
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What is your process for collecting rent? Rent is collected through our secure online payment portal, with multiple payment methods for your convenience.
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How do you handle rent increases? We review market conditions, legislative updates and the property's value to determine appropriate rent increases. We then communicate any changes to tenants accordingly.
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What sets your property management services apart from others? Our commitment to proactive management and transparent communication sets us apart. We focus on building strong relationships with both landlords and tenants to ensure a positive experience for all parties involved long term.
Tenants
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Can I have guests over? Guests are allowed, but they must adhere to the house rules by letting us know so we can inform the other tenants.
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How often are the common areas cleaned? Common areas are professionally cleaned regularly on a weekly basis.
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What happens if I miss a rent payment? If you miss a rent payment, please contact us immediately to discuss your situation. Late fees may apply and consistent late payments could result in further action.
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What is included in the rental price? The rental price includes utilities such as water, gas, electricity, and broadband.
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How do I access the tenant portal? You will receive login details and instructions when you move in. If you need further help, please contact us via email or phone call.
Still Have Questions?
We are here to help. If you have any further questions or need more information, don't hesitate to ask!